I suggest you ...

Provide complete financial tracking

All financial transactions between Logos and an account need to be accessible for an account so that it is easy to verify accuracy of transaction execution. Transactions now are purchases of resources[books for your own account], purchases of mailed items, gifts to other accounts[generally done manually by sales], credits that are purchased for your account[Book Cache], credits that are for returns, credits that are for errors or refunds, and credits that are gifts from Logos. There is no easy way to verify that Logos credits were given and applied correctly. Book Cache charges appear on your orders page and the use is spread through all of the orders executed. If a return or refund is applied, it is difficult to verify because no record is made of the crediting transaction. Your balance just bumps up, and if you have your credits set to be used daily on pending orders you may never see it. This all makes it more difficult to match with your credit card charges and to see that all credits executed correctly in your account.

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    Mike Lasley shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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